Booking conditions
ELTO Apartments
The following services are included in the apartment prices:
- Use of the wellness area (ELTO apartments and chalet in Kaprun)
- free WLAN in all apartments
- Use of the ski and bike cellar and the garden
- Bed linen and towels
- Crockery, cutlery, glasses, tea towels, dishwasher tabs
- Free private parking directly at the house
- Electricity and heating costs
Check-In & Check-Out
The apartment can be occupied from 4 pm on the day of arrival. On the day of departure, check-out must take place by 10 am. We ask for your understanding that the apartments can no longer be used after 10 am on the day of departure.
When booking the apartments in the Elto Chalet and Haus Hubertus, your apartment key will be deposited for you. Please make sure that you have received your access code up to 1 day before arrival and have the code ready when you arrive.
Inquiries and bookings
Inquiries and offers are non-binding and do not constitute a booking. A booking only becomes valid after receipt of a booking confirmation and payment of the deposit.
Down payment
For a binding booking, a deposit of at least 25% of the total amount is required.
If the travel restrictions are in force at the time you have booked or if there are travel warnings, we will of course accommodate you and convert the deposit paid into a credit note or cancel it free of charge up to 14 days before arrival.
Prices & fees
The apartment prices quoted are per day per apartment in Euro incl. breakfast. VAT. and local tax plus Final cleaning.
Pets
Dogs are very welcome! Price on request
Cancellations
* from December 2020 onwards, cancelation is free of charge up to 14 days before arrival
In addition, the general terms and conditions of the hotel industry apply.
Reservations as well as cancelations can only be accepted in writing.